Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or sign up for our newsletter. This includes:

• Name, Email Address, Shipping Address
• Payment Information (processed securely by Shopify/Stripe)
• Order History and Size Preferences

2. How We Share Information (Third Parties)

We respect your privacy and do not sell your personal data. We share data only with the following Categories of Service Providers strictly for the purpose of fulfilling your order:

• Ecommerce Platform Provider: We use a third-party platform to power our online store and secure checkout.
• Authorized Fulfillment Partners: We share your name and shipping address with our manufacturing partners to produce and ship your custom items.
• Cloud Infrastructure Providers: We use trusted cloud providers to securely store account data and preferences.
• Shipping Carriers: To deliver your order, we share your address with carriers (e.g., USPS, DHL, FedEx).

3. Cookies & Tracking

We use cookies to improve your experience (e.g., likely keeping your cart active).

• Strictly Necessary: Required for checkout to work.
• Analytics: We use anonymous analytics to understand site traffic. You may opt-out via your browser settings.

4. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations (e.g., tax records).

5. International Transfers

Your data may be transferred to and processed in countries other than your own (e.g., United States) where our service providers are located. We ensure appropriate safeguards are in place.

6. Your Rights (GDPR/CCPA)

You have the right to access, correct, or delete your personal data.

• Request Specifics: Upon a verified request (DSAR), we will provide the specific names of all third-party processors.
• Contact: privacy@exclusivedrops.com